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3-Year Extended Manufacturer's Warranty
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3-Year Extended Manufacturer's Warranty

svd-warranty-3yr
$275
In stock
1
Product Details
Price per unit: 275

3 -Year Extended Manufacturer’s Warranty

ver. 32.608 - Effective December 13 th , 2022

Warranty Eligibility

The purchase of this 3-Year Extended Warranty extends the Standard Manufacturer’s 1-Year Warranty to a total of 3 years from the date of purchase. In cases where damage or defects were the result of the manufacturer, the defective item (or part) will be replaced free of charge by New Vision Display (the parent company of the Sun Vision Display brand).

Such damage includes:

  • Screen defects such as dead pixels or dead lines
  • Existing hardware malfunctions that make the product unusable
  • Existing software malfunctions that make the product unusable

Such damage does not include:

  • Physical damage such as liquid spills, moisture, cracks, scratches, or dents
  • Damages that have occurred during the shipping process
  • If damage occurs during shipping, shipping insurance claims must be made with the carrier directly. Initial shipping costs are not refundable by New Vision Display.

Claim Filing Process

To make a replacement claim, buyer must contact our Customer Service Center by calling +1 (224) 268-3343 (Monday-Friday, 8:30 AM-5:00 PM CST) or via e-mail to sales@sunvisiondisplay.com to confirm validity of return. Customer must provide images of defective item during claim process.

Our Customer Service Center will provide the following:

  • Claim form
  • Claim validation
  • A unique RMA number
  • Return shipping instructions

If return is approved, return packaging must include:

  • RMA number
  • Proof of purchase and proof of delivery
  • All original box contents, including:
  • Monitor
  • Power cord
  • Foam box inserts
  • Note – Returning packages must be resealed appropriately before shipping to prevent reopening during transit.

All returned items must be in the same condition as they arrived in. Item must be returned to us within five (5) business days after RMA # has been issued. Returns must have all original labels in place and be free of any signs of usage, tampering, and dents.

In cases of unavailability due to inventory shortages or other circumstances, we reserve the right to refund the original or current item price at our discretion.

A 15% restocking fee may be charged on exchanges of any returned items.

Terms are subject to change without notice.

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